An RTO's Compliance Registers Are Only Useful If Someone Can Find Them Before an Audit.
The Standards for RTOs 2025 require RTOs to maintain records across governance, student support, training and assessment, workforce management, and document control. In most RTOs, those records live in different places — a spreadsheet for credentials, a shared drive for complaints, a Word document for validation records, an inbox for industry consultation responses. When ASQA asks for a register, someone has to go looking. When a governance meeting needs a snapshot, someone has to compile it. When an audit requires evidence, someone has to assemble it from wherever it ended up. ComplyHub maintains all 29 compliance registers in one integrated system — connected to governance, searchable across the platform, and always current.
Registers That Talk to Each Other.
Every register in ComplyHub is tenant-scoped, version-controlled, and connected to the Governance Meeting Manager. Register data surfaces in governance meetings automatically. Open items, overdue records, and high-risk flags feed directly into the 100-point meeting readiness score.
Connected to Governance
Every register feeds into the Governance Meeting Manager. Open items, overdue records, and high-risk flags surface in the meeting readiness score and the Register Insights dashboard — so Governing Persons see the compliance picture without someone compiling it for them.
Searchable Across the Platform
Every record across all 29 registers is searchable from a single search bar. Find a complaint record, a trainer credential, a validation finding, or an industry consultation response in seconds — not after opening six different spreadsheets.
Tenant-Scoped & Version-Controlled
Every register is scoped to the RTO's account — no data crosses tenants. Records are version-controlled, with a complete audit trail of what was added, changed, and by whom. The evidence trail is built as records are created, not reconstructed before an audit.
Feeds Continuous Improvement
Register data feeds directly into the Continuous Improvement Register. Complaints, validation findings, industry consultation themes, and at-risk student patterns all create CI items — so the connection between what the RTO monitors and what it improves is documented automatically.
Every Register Your RTO Needs. Already Built.
Every register listed below is live in ComplyHub — connected to the relevant module, searchable across the platform, and surfaced in governance meetings. No configuration required.
Governance & Risk
For Governing Persons, CEOs, Administrators, Compliance Managers
Governance Register
Standards 4.1–4.4Federated governance event log — actions, decisions, and significant items escalated from source registers to governance level.
Annual Declaration Register
CR — AccountabilityAnnual Declaration on Compliance preparation — self-assessment records, disclosure tracking, and evidence for ASQA submission.
Material Change Notification Register
CR — AccountabilityMaterial changes requiring ASQA notification — ownership, governance structure, scope, delivery locations, third-party arrangements.
Fit & Proper Person Register
CR — AccountabilityFit & Proper Person declarations and evidence records for Governing Persons and key management personnel — with review cycles.
Prepaid Fee Protection Register
CR — AccountabilityPrepaid fee protection obligations — policy records, financial arrangements, and compliance evidence for student fee protection.
Public Liability Insurance Register
CR — AccountabilityPublic liability insurance records — policy details, insured amounts, expiry dates, and renewal alerts.
Audit & Internal Review Register
Standard 4.4Internal audit schedule, findings, corrective actions, and review cycle management — the evidence trail for continuous self-assurance.
Third Party Arrangements Register
CR — AccountabilityThird-party delivery arrangements — contracts, compliance obligations, monitoring records, and verification evidence.
Students & Support
For Student Support Officers, Administrators, Compliance Managers
Student Support Register
Outcome Standard 1All student support interactions, referrals, interventions, and outcomes — full case management with complete audit trail.
WHS Register
CR — WHSWork Health & Safety incidents, hazard reports, corrective actions, and compliance records across all training environments.
Wellbeing & Safety Register
OS 1 — WellbeingStudent wellbeing and safety incidents, referrals to external services, critical welfare events, and follow-up actions.
Placement Wellbeing Register
Outcome Standard 1Work placement wellbeing monitoring — student welfare during industry placements, employer check-ins, and placement incidents.
Diversity & Inclusion Register
Outcome Standard 1Student cohort diversity characteristics, inclusion strategies, equity of access outcomes, and barriers identified.
Adjustments Register
Outcome Standard 1Reasonable adjustment records — applications, evidence, approvals, and implementation tracking against assessment requirements.
At-Risk Register
Outcome Standard 1At-risk student identification, early intervention flagging, and action tracking — surfaced automatically in governance.
Complaints & Appeals Register
OS 1.6Full complaints and appeals case management — receipt, investigation, resolution, escalation, and trend analysis.
Marketing & Information Register
CR — InformationPre-enrolment marketing materials and student information accuracy records — version control and currency evidence.
Training & Assessment
For Compliance Managers, Administrators, Trainer/Assessors
Industry Consultation Register
Standards 1.2 & 4.4All industry consultation interactions — structured records with dates, methods, representatives, and AI-extracted themes.
Assessment Validation Register
Standard 1.5Assessment validation activities — validation briefs, panel records, findings, outcomes, and review cycle tracking.
Assessment Tools Register
Standards 1.4 & 1.5Assessment tools across all training products — version control, review dates, unit mapping, and validation linkage.
CT Register — Credit Transfer
CR — RPL & CTCredit transfer records — applications, assessments, credits granted, evidence held, and outcomes per student.
RPL Register
CR — RPL & CTRecognition of Prior Learning applications — evidence submission, assessment records, outcomes, and appeals.
FRE Register — Facilities, Resources & Equipment
Standard 1.4Facilities, resources, and equipment records — adequacy evidence per training product and maintenance schedules.
Continuous Improvement Register
Standard 4.4Cross-platform CI register — fed by complaints, validation findings, consultation themes, and at-risk student patterns.
VET Workforce
For Administrators, Compliance Managers, Trainer/Assessors
Trainer Credentials Register
Standards 3.1, 3.2 — Credential PolicyIndividual credential records for every Trainer/Assessor — all five Credential Policy tiers, TAE delivery rules, validation credentials, expiry alerts, and evidence storage.
PD Register — Professional Development
Standard 3.1Professional development records for the VET workforce — all PD activities, completion dates, relevance, and planning.
Staff Turnover Register
Standard 3.1VET workforce turnover records — departures, credential impact assessment, and coverage gap analysis triggered by turnover.
Expert Engagements Register
Standards 3.1, 3.2 — Credential PolicyIndustry expert records — the expert, the training product, their assessed competency, supervising trainer, and role in assessment.
Document Management
For Administrators, Compliance Managers
Documents Register
Compliance RequirementsControlled document register — all policies, procedures, forms, and templates with version numbers, review dates, status, owner, and document type.
Every Register Surfaces in Your Governance Meetings.
Register data doesn't stay in registers. Open items, overdue records, and high-risk flags feed directly into the Governance Meeting Manager — so Governing Persons see the operational picture at every meeting, automatically.
100-Point Readiness Score
Register health contributes directly to the meeting readiness score — open items, overdue records, and risk flags across all registers update the score in real time before every governance meeting.
Register Insights Dashboard
Live snapshots from the Risk Register, Complaints & Appeals Register, CI Register, and Validation Register surface directly in the meeting view — grouped by quality area, with open item counts and status visible at a glance.
CI Register Auto-Population
Complaints, validation findings, industry consultation themes, and at-risk student patterns automatically create Continuous Improvement Register items — so the connection between what the RTO monitors and what it improves is always documented.
Replace Your Spreadsheet Registers. Today.
Start a free trial today — no credit card required. All 29 registers are available from the moment your account is created.
