Cookie Policy
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.
ComplyHub uses cookies and similar technologies (such as local storage) to provide, protect, and improve our platform and services.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the platform to function and cannot be disabled. They enable core features such as:
- User authentication and session management
- Security features and fraud prevention
- Load balancing and server routing
- Remembering your cookie consent preferences
2.2 Analytics Cookies
These cookies help us understand how visitors interact with our platform. We use this information to improve functionality and user experience. Analytics cookies collect information such as:
- Pages visited and time spent on each page
- Features used and user journey patterns
- Error reports and performance metrics
- Device type, browser, and operating system
We use services including Metricool and Google Analytics for this purpose.
2.3 Marketing Cookies
These cookies are used to deliver relevant advertising and measure the effectiveness of our marketing campaigns. They may be set by us or by third-party advertising partners. Marketing cookies:
- Track visits across websites to build a profile of interests
- Limit how often you see an advertisement
- Measure campaign effectiveness and conversions
- Enable retargeting and personalised advertising
3. Cookies in Use
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| sb-*-auth-token | Essential | User authentication | Session |
| complyhub_cookie_consent | Essential | Cookie preferences | 1 year |
| _ga, _gid | Analytics | Google Analytics tracking | 2 years / 24 hours |
| _metricool | Analytics | Metricool analytics | 1 year |
4. Managing Your Cookie Preferences
You can manage your cookie preferences at any time using the controls below. Essential cookies cannot be disabled as they are required for the platform to function.
Your Cookie Preferences
Essential Cookies
Required for platform functionality
Analytics Cookies
Help us improve the platform
Marketing Cookies
Enable relevant advertising
5. Browser Cookie Controls
Most browsers allow you to control cookies through their settings. You can:
- View and delete cookies stored on your device
- Block all cookies or only third-party cookies
- Set preferences for specific websites
- Enable "Do Not Track" requests
Note that blocking all cookies may affect your ability to use certain features of the platform.
6. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the privacy policies of these third parties:
7. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
8. Contact
For questions about this Cookie Policy, please contact: