This page answers the most common questions RTO compliance managers, CEOs, and Governing Persons ask about compliance under the Standards for RTOs 2025, ASQA audit preparation, Training and Assessment Strategies, continuous improvement, and ComplyHub. If you cannot find what you are looking for, book a Compliance Clarity Call with the Vivacity team or book a ComplyHub demo.
Standards for RTOs 2025 Questions
The Standards for RTOs 2025 are the regulatory framework that governs all Australian Registered Training Organisations. They consist of two legislative instruments: the Outcome Standards (F2025L00354), which define what RTOs must achieve, and the Compliance Requirements (F2025L00355), which set out specific operational obligations. They replaced the Standards for RTOs 2015 on 1 January 2025 and introduced a stronger outcomes-based approach to compliance.
The 2015 Standards focused on documented policies and processes. The 2025 Standards focus on outcomes — ASQA now looks for evidence that your practices produce genuine results for students and clients, not just that you have policies in place. This shift requires more robust evidence collection, more active governance, and more rigorous continuous improvement.
The Standards for RTOs 2025 commenced on 1 January 2025. All RTOs regulated by ASQA or a state and territory registering body were required to be operating under the new Standards from that date.
The Standards for RTOs 2025 are published on the Federal Register of Legislation at legislation.gov.au. Search for F2025L00354 (Outcome Standards) and F2025L00355 (Compliance Requirements).
Yes, with additional obligations. CRICOS providers must also comply with the National Code 2018 under the ESOS framework. The 2025 Standards and the National Code operate concurrently for providers delivering to international students.
ASQA Audit Questions
An ASQA performance assessment is a formal review of your RTO's compliance with the Standards for RTOs 2025. Assessors examine documentation, speak with staff and students, and assess whether your practices align with your documented systems and produce the outcomes the Standards require. Assessments can be scheduled, risk-based, or triggered by a complaint.
RTOs with well-maintained compliance systems typically need days rather than weeks to prepare for an ASQA assessment. RTOs starting from a low base may need months. Maintaining continuous compliance — rather than preparing reactively — is the most effective approach.
The most common findings under the 2025 Standards relate to TAS documents that do not reflect actual delivery, assessor currency records that are incomplete, continuous improvement systems that exist on paper but are not functioning in practice, and governance structures that cannot demonstrate active oversight by Governing Persons.
ASQA can issue conditions on your registration, require a corrective action plan, suspend or cancel registration in serious cases, or refer matters to other regulatory bodies. Early identification of compliance gaps — before an auditor finds them — is the most effective risk mitigation.
ASQA uses a risk-based approach. RTOs with previous conditions, higher-risk delivery contexts, or complaints on record are assessed more frequently. Maintaining strong compliance reduces your risk profile and the likelihood of unannounced or more intensive assessments.
Training and Assessment Strategy Questions
A Training and Assessment Strategy is a document that describes how your RTO will deliver and assess a specific qualification or course. It covers your target cohort, delivery mode, assessment tools, trainer and assessor requirements, industry consultation, and any third-party arrangements. Under the Standards for RTOs 2025, a TAS must be current, reflect actual delivery practice, and be reviewed regularly.
The Standards for RTOs 2025 require RTOs to review their TAS documents regularly and update them when delivery practice changes. There is no fixed interval specified — the expectation is that the TAS reflects current practice at all times, not just at the point of creation.
A compliant TAS under the 2025 Standards must include: the target learner cohort, delivery mode and location, assessment tools and their validation status, trainer and assessor profiles with evidence of currency, industry consultation evidence, and any third-party delivery arrangements. ComplyHub's TAS Quality Engine is structured around these requirements.
Yes — with appropriate review. AI tools can significantly reduce the time required to draft a TAS, but the output must be reviewed by a qualified compliance professional who understands your specific delivery context. ComplyHub's TAS Quality Engine generates TAS documents structured around the 2025 Standards, which your team then reviews and finalises.
Continuous Improvement Questions
The 2025 Standards require RTOs to operate a genuine continuous improvement system — not an annual document review. RTOs must capture feedback from students, employers, and staff, identify opportunities for improvement, take action, and assess whether those actions were effective. All of this must be documented and evidenced.
A continuous improvement register is the record of your RTO's improvement activities. Each entry should document the source of the improvement opportunity, the action taken, who was responsible, the timeline, and the outcome. Under the 2025 outcomes-based framework, the register must demonstrate that your improvement system actually works — not just that it exists.
ASQA will look for evidence that your continuous improvement system is functioning in practice. This means timestamped entries, documented actions, evidence of outcomes, and a system that captures feedback from multiple sources. A register with a single entry per year is unlikely to satisfy an assessor under the 2025 framework.
Yes. ComplyHub's continuous improvement module captures improvement actions, links them to the relevant Standard outcome, records what was done, tracks effectiveness, and timestamps every entry automatically — producing the evidence trail the 2025 Standards require.
ComplyHub Questions
ComplyHub is an AI-native compliance management platform built exclusively for Australian RTOs. It helps compliance teams manage their obligations under the Standards for RTOs 2025, generate key documents including Training and Assessment Strategies, track continuous improvement, and prepare for ASQA audits — all in one place.
ComplyHub was built by Angela Connell-Richards, founder of Vivacity Coaching and Consulting, with over 30 years of experience in the Australian VET sector. The platform embeds the compliance frameworks and logic that Vivacity consultants use with RTO clients.
ComplyHub pricing is available at complyhub.ai/pricing. Pricing is in AUD and structured around the size and scope of your RTO. A free 14-day trial is available — no credit card required.
Implementation time varies with your records, scope and team capacity. During setup, the platform helps your team see where you stand against the 2025 Standards. Ask Dave to confirm what your RTO needs.
Yes. ComplyHub is used by RTOs ranging from small specialist providers to large multi-campus organisations. The platform scales to your scope of registration and the size of your compliance team.
Next Steps
- Book a free ComplyHub demo at complyhub.ai/demo
- View pricing at complyhub.ai/pricing
- Book a Clarity Call with Vivacity at vivacity.com.au
QA4: Governance
Leadership & Accountability
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Angela Connell-Richards
CEO and Founder, ComplyHub and Vivacity
Angela is the CEO and Founder of ComplyHub and Vivacity, with over 20 years of experience in RTO compliance and quality assurance. She's passionate about helping RTOs build sustainable compliance systems.
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